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Factoring Force

Tonight, we talk briefly about the farce that is Force Factor, and what we can all learn from it. Let’s get it going shall we?

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Paying Through a Wall

Don't ask me why a Richard Serra piece came to mind when thinking about pay walls. There really is no explanation, because there's no defensible correlation. Let's just get right into then shall we, straight no chaser? Spare myself the embarrassment.

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We'll Do It Live.

For some reason Live Chat reminded us of the Home Improvement neighbor, and since Google is omniscient, if you google image "Home Improvement neighbor," you end up with pages of the man on the left. And now we're all reminiscing together, and that's a beautiful thing. We're off to a good start! To the post...

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Some Thoughts on Customer Service

I originally titled this post, "Servicing Customers." It took me a minute to realize I couldn't have chosen a worse title. So technically, it's all blue skies and cherry pies from here on out. Can't do much worse... Today, we run through customer service.

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An Expert's Guide to Looking Like an Idiot aka The Ron Shapiro Incident

Why did we not discuss negotiating in discussing money yesterday? Unclear, but that's clearly my fail. Thankfully, blog space costs nothing but time, and since I've few readers to actually lose, was it really a squandered opportunity?

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